JANUARY
Check windshield, replace if necessary
Recall Campaign Number: 6790046
Daimler AG has determined that on certain Model 176 A-Class the bonding for the lower area of the windshield on your vehicle may not comply with the specifications. In the event of an accident, the windshield could separate from the body in the affected area.
As a result, a front passenger airbag triggered in an accident may not be supported by the windshield as intended. As a consequence, the protective effect of the front passenger airbag may be impaired, which could increase the risk of injury for the front passenger. In addition, the legal requirements may not be met.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, we will therefore check the bonding of the windshield on your vehicle as a precautionary measure and rework it, if necessary. The required work will take up to 5 hours.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 3 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Check windshield bonding, rework if necessary
Recall Campaign Number: 6790045
Daimler AG has determined that on certain Models 166 - GLE 250 d the bonding of the windshield may not comply with our specifications. Due to firewall damping that was not produced within specified dimensions, bonding for the lower area of the windshield could possibly be impaired.
As a result, a front passenger airbag that is deployed during a head-on crash may not be braced as planned. This could impair the restraint effect of the front passenger airbag and this increase the risk of injury for the passenger.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 1 vehicle is affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
FEBRUARY
Rework steering column
Recall Campaign Number: 4692233
Daimler AG has determined that on certain Model 117 - CLA; 176 - A-Class; 246 - B-Class; 156 - GLA; 205 - C-Class the steering column on the vehicle may not be sufficiently grounded. It is possible that in combination with internal damage to the connections in the steering column switch module that the driver airbag could trigger without obvious cause through electrostatic discharge because of this.
This may result in a risk of injury for the driver along with an increase in the risk of an accident. An airbag warning message in the instrument cluster as well as the red airbag indicator lamp display the presence of damage to the driver beforehand. As part of a recall, we will therefore establish sufficient grounding for the steering column on your vehicle as a precautionary measure. The required work will take approximately 1 hour.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 7567 vehicle is affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Rework steering column
Recall Campaign Number: 4692232
Daimler AG has determined that on certain Models 253 - GLC; 205 - C-Class the steering column may not be sufficiently grounded. It is possible that, in combination with internal damage to the connections in the steering column switch module, the driver airbag could be triggered without obvious cause due to electrostatic discharge because of this.
As a result, there may be a risk of injury for the driver along with an increase in the risk of an accident. An airbag warning message in the instrument cluster as well as the red airbag indicator lamp display the presence of damage to the driver beforehand. We will therefore establish sufficient grounding for the steering column on your vehicle as a precautionary measure.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 2135 vehicle is affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
MARCH
Rework performance seat and replace roll cage
Recall Campaign Number: 6990037
Daimler AG has determined that on certain Models 190 - AMG GT R with track package the combination of performance seat and roll cage might not meet legal requirements.
In case of a crash with the seat in the farthest rearward and upper position, a contact between the head rest and the roll cage cannot be ruled out. This could increase the risk of injuries to the occupant. As a precautionary measure Daimler AG, via its Mercedes-Benz service partners, will replace the roll cage on the affected vehicles.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 9 vehicles is affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Ensure sufficient electrical grounding of the steering column (steering column switch module)
Recall Campaign Number: 5498856
Daimler AG has determined that the driver airbag in the model series Vito/V-Class (model series 447) vehicles transferred to you could be triggered without obvious cause due to electrostatic discharge if the steering column is not sufficiently grounded, and the conductor tracks within the volute spring cassette in the steering column switch module could be damaged at the same time in this area.
As a result, triggering of the driver airbag without obvious cause could both increase the risk of injury to the driver as well as the danger of a possible accident.
We therefore ask that you retrofit the jumper on the steering shaft of the affected vehicles and check whether the protective ring on the steering column tube module is present and retrofit it if necessary.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 2604 vehicle is affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Rework steering column
Recall Campaign Number: 4692150
Daimler AG has determined that on certain Model 117 - CLA Class; 176 - A-Class; 246 - B-Class; 156 - GLA; 205 - C-Class; 253 - GLC the steering column may not be sufficiently grounded. It is possible that, in combination with internal damage to the connections in the steering column switch module, the driver airbag may trigger as a result without obvious cause in the case of electrostatic discharge.
As a result, there may be a risk of injury for the driver along with an increase in the risk of an accident. Damage is indicated to the driver in advance via an airbag warning message in the instrument cluster as well as the red AIR BAG OFF warning lamp. We will therefore establish sufficient grounding for the steering column on your vehicle as a precautionary measure.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 13 354 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Rework seat belt guide
Recall Campaign Number: 9193137
Daimler AG has determined that on certain Models 190 - AMG GT it is possible that a seat belt on your vehicle may jam in the seat belt guide loop.
This could impair the restraint effect of the seat belt. As a result, the risk of injuries to the occupants could increase.
As a precautionary measure Daimler AG, via its Mercedes-Benz service partners, we will rework the seat belt guide loop on your vehicle as a precautionary measure. The required work will take approximately 1 hour.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 23 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Rework seat belt guide
Recall Campaign Number: 9193138
Daimler AG has determined that on certain Models 190 - AMG GT R it is possible that a seat belt on your vehicle may jam in the seat belt guide loop.
This could impair the restraint effect of the seat belt. As a result, the risk of injuries to the occupants could increase. As a precautionary measure Daimler AG, via its Mercedes-Benz service partners, we will rework the seat belt guide loop on your vehicle as a precautionary measure. The required work will take approximately 1 hour.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 13 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
APRIL
Replace seat belt
Recall Campaign Number: 9290050
Daimler AG has determined that on certain Models 213 - E-Class the propellant mixing ratio of certain seat belt tensioner squibs in your vehicle may not meet the specifications.
In an accident with activation of the left seat belt tensioner in the rear, this may not deploy. As a result, the restraint effect of this seat belt tensioner would not be ensured. This may increase the risk of injury to the occupants. As part of a recall, we will therefore replace the potentially affected seat belt in your vehicle as a precautionary measure. The required work for this will take approx. 1.5 hours.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 17 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Rework door seals
Recall Campaign Number: 7290138
Daimler AG has determined that on certain Models 238 - E-Class the seals of the front doors may not correspond to the specification around the windows. Damage cannot be ruled out if moisture enters the door control unit.
As a result, the automatic reversing function of the power window assembly may be impaired and thus the risk of injury may be increased. Furthermore, the danger of a short circuit and a possible risk of fire cannot be ruled out. As part of a recall, we will therefore replace the window guides inside on the doors of your vehicle and replace the door control units as a precaution. The required work for this will take approx. 2.5 hours.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 7 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Rework trim on right and left C-pillar
Recall Campaign Number: 6990038
Daimler AG has determined that on certain Models X253 - GLC-Class the belt buckle of the outer-rear seats may be drawn into the gap between the C-pillar trim and rear side panelling and cannot be taken out again without aids in your vehicle.
In this case, the seat belt is not available at the affected seat. The fault can solely occur as part of the seatbelt fastening/release process. As part of a recall, we will therefore rework the trim on the left and right C-pillar as a precautionary measure in your vehicle. The required work will take approximately 1 hour.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 5965 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
JUNE
Check front axle shaft, rework if necessary
Recall Campaign Number: 3396938
Daimler AG has determined that on a certain Model 463 - G-Class that the retaining ring of the right front axle shaft was possibly incorrectly mounted in your vehicle. In this case, the right front axle shaft is not correctly secured.
As a result, this could lead to damage to the front axle differential. In this connection, a short-term locking of the right front wheel cannot be excluded; the risk of accident thus increases.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 1 vehicle is affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Trunnion stiffener bolt looseness
Recall Campaign Number: 2196501
Daimler AG has determined that on certain Fuso Models FN25-270, FV26-350 with rear tandem-axle and leaf suspensions, the shape of the radius rod brackets mounted to the trunnion crossmember is improper. In this case, the input from the radius rod during driving may deform the crossmember and the bolts securing the crossmember and reinforcement may become loose.
As a result, if the vehicle continues to be used in this condition, the bolts may break and the crossmember and reinforcement may crack.
In the worst case, the fastener for the radius rod may be disengaged from the crossmember, which impairs the driving stability. As part of our recall campaign, the customer is required to take the vehicle to the nearest supporting dealer.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 84 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Rework seat backrest frame for driver’s and front passenger seat
Recall Campaign Number: 9192042
Daimler AG has established that the laser welding on the seat backrest frame for the driver's and front passenger seats of your vehicle may not correspond to the specifications. This could cause the mount of the seat backrest to loosen on one side.
In the event of an accident, the risk of injuries to the occupants could increase due to this. As part of a recall, we will rework the seat backrest on the driver's and front passenger seats on your vehicle as a precautionary measure. The required work will take up to a day.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 7 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Check transmission oil lines, replace if necessary
Recall Campaign Number: 2790648
Daimler AG has determined that on a certain Model GLE 250 d that he transmission oil lines on your vehicle may have been manufactured outside of the specification. In this case, the vehicle may lose traction due to the oil loss in the transmission.
As a result, the escaping oil may leak onto the roadway, thereby posing an increased risk of accident for following traffic. In addition, it cannot be ruled out that the escaping transmission oil comes into contact with hot component parts of the exhaust system and ignites.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 12 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Brake connection and compressed air filler connection in front
Recall Campaign Number: 4290299
Daimler AG has determined that on a certain Model 437.436 with code B68 the connections of the compressed-air lines at the shuttle valve of the brake system might be swapped on certain Mercedes-Benz Unimog vehicles. If the brake system is intact, this will not affect the vehicle's braking functions. However, should brake circuit 1 fail due to a different cause, this could result in the complete failure of the service brake.
In this case, the vehicle could be braked only with the parking brake. This could increase the risk of an accident. Daimler AG has therefore decided to check as part of a recall campaign whether the compressed-air lines at the shuttle valve of the brake system are installed in the correct position and to correct them if necessary as remedial action on potentially affected vehicles.
As our top priority is the safety of our customers, please arrange an appointment at your Unimog service workshop without delay so that the fault can be rectified as quickly as possible. This modification will of course be carried out free of charge.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 1 vehicle is affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
AUGUST
Replace seat belt tensioner squibs
Recall Campaign Number: 5497631
Daimler AG has determined that on a certain Model 222 S - Class the propellant mixing ratio of certain seat belt tensioner squibs in your vehicle may not meet the specifications. In an accident with activation of the left seat belt tensioner in the rear, this may not deploy.
As a result, the restraint effect of this seat belt tensioner would not be ensured. This may increase the risk of injury to the occupants. As part of a recall, we will therefore replace the potentially affected seat belt in your vehicle as a precautionary measure.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 9 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Perform SCN coding in the tire pressure monitor control unit
Recall Campaign Number: 4094054
Daimler AG has determined that on some Model X-Class there may be a software error in the tire pressure monitoring system (code RY2). In this case, if the tire pressure falls below the minimum level required, the intended warning message may not be shown in instrument cluster as a result of this error. Driving with tire pressure that is too low causes increased and/or uneven tire wear and changes the steering and braking behavior of the vehicle. This may increase the risk of an accident.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, we will reprogram the corresponding control unit and install the correct software. The necessary work will of course be carried out free of charge.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 101 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
OCTOBER
Update ESP control unit software
Recall Campaign Number: 4290137
Daimler AG has determined that on certain Model 205 C-Classes the Electronic Stability Program (ESP) software does not correspond to the specifications and the wheel speed signals may not be able to be processed correctly. This is indicated to you by a warning tone, a warning lamp and a warning message on the instrument cluster.
The wheels could lock up as a result under very heavy braking. This would increase the risk of an accident occurring. The service brake would always remain fully functional irrespective of this. The systems become available again after the ignition is switched off and back on.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, we will therefore update the ESP control unit software as a precautionary measure. The required work for this will take approx. 0.5 hours.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 10 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
Replace Air Deflectors
Recall Campaign Number: 8896060
Daimler AG has determined that on certain Models: Actros 963, Antos 963 and Arocs 964 in arctic white, the outer section of the front-end flap air deflector could detach partially or entirely from the inner section or vehicle. It is possible that the clips could slowly detach, in part due to the wind loads that arise during operation. Production faults at the supplier (process fluctuations when extruding, insufficient clipping of the outer section to the inner section) and additional stresses arising during operation (vibrations, wind gusts, driving through tunnels) may additionally affect the component part unfavourably.
As a result, the breakage of the clips with the metal fastener along with clips that have not yet detached. In the most unfavourable case, the outer section (approx. 750 g) could detach from the vehicle completely and fall off. This can increase the risk of an accident.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 1203 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
NOVEMBER
Replace airbag unit on steering wheel – Model: 205 - C-Class
Recall Campaign Number: 4692237
Daimler AG has determined that on certain Model 205 - C-Class, it is possible that a certain batch of driver airbag modules having a preproduction status were installed due to a deviation in the production process. It cannot be ruled out on these airbags that minor damage may occur to the air bag following elevated mileage due to chafing on the gas generator.
In the case of an accident, the restraint effect of the driver's airbag may as a result be impaired, this could increase the risk of injury for the driver.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 2 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.
DECEMBER
Update Audio 20 control unit software– Models: 205 C-Class and 253 GLC
Recall Campaign Number: 8295004
Daimler AG has determined that on certain Models; 205 C-Class and 253 GLC, it is possible on vehicles with Audio 20 and automatic child seat recognition, the status of the front passenger airbags displayed in the centre console might not be indicated correctly.
In this case, the vehicle users might not be informed correctly of the actual activation status of the front passenger airbags. In the case of an accident, the user might not react adequately to a potentially incorrect occupant classification, which could increase the risk of injury for the occupant in the event of an accident. As a precautionary measure, we plan to update the head unit software of the affected vehicles.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 261 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.